Terms of Service

Last updated: April 27, 2026

These Terms of Service ("Terms") govern your use of the Hypajump website and services provided by Should-I Launch Pty Ltd, ABN 69 690 437 239 ("Hypajump," "we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Services Offered

Hypajump provides custom AI microapp development and consulting services, including:

  • Strategic consultation to identify high-impact AI automation opportunities
  • Design and development of custom AI-powered micro-applications
  • Integration with existing business systems and workflows
  • Testing, deployment, and handover of functional tools
  • Limited post-delivery support as specified in individual service agreements

Each engagement is governed by a separate Statement of Work or Service Agreement that outlines specific deliverables, timelines, and pricing.

2. Engagement Process

Application and Consultation

To engage our services, you must complete an application or consultation booking. We reserve the right to accept or decline any project at our discretion based on fit, capacity, and expertise.

Proposals and Agreements

Upon acceptance, we will provide a detailed proposal including scope, deliverables, timeline, and pricing. Services commence only after both parties sign a formal agreement and initial payment is received.

3. Payment Terms

Pricing and Invoicing

Service pricing is specified in your individual service agreement. Unless otherwise stated:

  • A 50% deposit is required before work begins
  • The remaining 50% is due upon project completion and delivery
  • All prices are in USD and exclude applicable taxes unless stated otherwise

Payment Methods

We accept payment via bank transfer, credit card, or other methods as agreed in writing. Payment processing fees may apply.

Late Payment

Invoices are due within 14 days unless otherwise specified. Late payments may incur interest charges of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for overdue accounts.

4. 60-Day Money-Back Guarantee

We stand behind our work with a 60-day money-back guarantee, subject to the following conditions:

Eligibility

  • The guarantee applies to completed projects where we have delivered the agreed-upon scope
  • You must request a refund within 60 days of final delivery
  • You must provide specific, documented reasons why the deliverable does not meet the agreed specifications

Refund Process

To request a refund:

  1. Submit a written refund request to hello@hypajump.ai within 60 days of delivery
  2. Document how the deliverable fails to meet agreed specifications
  3. We will review your request and either remedy the issues or process a full refund within 14 business days

Exclusions

The guarantee does not apply if:

  • You fail to provide necessary access, information, or cooperation during the project
  • Scope changes were requested and accommodated after the original agreement
  • You have modified or altered the delivered work
  • The project was terminated early by you
  • Dissatisfaction is based on subjective preferences rather than objective failure to meet specifications

5. Intellectual Property Ownership

Your IP

You retain all rights to your pre-existing intellectual property, business data, and proprietary information shared with us during the project.

Deliverable IP

Upon full payment, you receive full ownership of the custom AI microapp deliverables created specifically for you, including:

  • Custom code, configurations, and workflows developed for your project
  • Documentation and training materials specific to your deliverable
  • Access credentials and deployment assets

Hypajump IP

We retain ownership of:

  • Our proprietary development methodologies, frameworks, and templates
  • General knowledge, techniques, and processes used in delivering services
  • Any pre-existing tools, libraries, or components incorporated into your deliverable

You receive a perpetual, non-exclusive license to use any Hypajump pre-existing components included in your deliverable for the purposes of operating your microapp.

Portfolio and Marketing Rights

Unless otherwise agreed in writing, we reserve the right to:

  • List you as a client in our portfolio and case studies
  • Describe the general nature of the work performed (without disclosing confidential information)
  • Use anonymized or aggregated learnings from your project to improve our services

We will respect reasonable requests for confidentiality or anonymity.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This obligation survives termination of the service agreement.

Confidential information does not include information that:

  • Is publicly available through no fault of the receiving party
  • Was already known to the receiving party prior to disclosure
  • Is independently developed without use of the confidential information
  • Is required to be disclosed by law or court order

7. Warranties and Disclaimers

Our Warranties

We warrant that:

  • Services will be performed in a professional and workmanlike manner
  • Deliverables will substantially conform to agreed specifications at the time of delivery
  • We have the right to provide the services and grant the licenses described herein

Disclaimer of Other Warranties

EXCEPT AS EXPRESSLY STATED ABOVE, OUR SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the deliverables will be error-free or uninterrupted
  • Warranties regarding specific business outcomes or results

AI technologies are rapidly evolving, and we cannot guarantee that third-party AI services (such as OpenAI, Anthropic, or others) will maintain consistent availability, pricing, or functionality over time.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Cap on Liability

OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR ANY SERVICES PROVIDED SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

Exclusion of Consequential Damages

IN NO EVENT SHALL HYPAJUMP BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Business interruption
  • Cost of substitute services

These limitations apply even if we have been advised of the possibility of such damages.

Your Responsibilities

You are solely responsible for:

  • How you use and deploy the delivered microapps
  • Compliance with applicable laws and regulations in your use of our deliverables
  • Data security and backup of your business information
  • Monitoring and maintaining deployed tools after handover

9. Indemnification

You agree to indemnify and hold harmless Hypajump, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

  • Your breach of these Terms
  • Your use of the deliverables in violation of applicable laws
  • Your infringement of third-party rights
  • Any content or data you provide to us

10. Term and Termination

Project Term

Each project engagement continues until completion of deliverables as specified in the service agreement.

Termination by You

You may terminate a project early by providing written notice. In such cases:

  • You remain responsible for payment for all work completed to date
  • You will receive work-in-progress deliverables in their current state
  • The 60-day money-back guarantee does not apply to early terminations

Termination by Us

We may terminate a project if:

  • You fail to provide necessary cooperation, access, or information
  • Payment is more than 30 days overdue
  • You breach these Terms or the service agreement

Effect of Termination

Upon termination, all unpaid amounts become immediately due. Provisions regarding intellectual property, confidentiality, warranties, liability limitations, and indemnification survive termination.

11. Modifications to Services and Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the modified Terms.

For active projects, material changes will not apply retroactively without mutual agreement.

12. Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles.

Dispute Resolution

In the event of any dispute arising from these Terms or our services:

  1. Negotiation: The parties agree to first attempt to resolve the dispute through good-faith negotiation
  2. Mediation: If negotiation fails, the parties agree to attempt mediation before pursuing litigation
  3. Jurisdiction: Any legal action must be brought in the courts of Victoria, Australia, and you consent to the exclusive jurisdiction of such courts

13. General Provisions

Entire Agreement

These Terms, together with any signed service agreements and statements of work, constitute the entire agreement between you and Hypajump regarding our services.

Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Force Majeure

Neither party shall be liable for delays or failures in performance resulting from causes beyond their reasonable control, including acts of God, natural disasters, pandemics, government actions, or internet/infrastructure failures.

14. Contact Information

For questions about these Terms or our services, please contact us at:

Should-I Launch Pty Ltd
ABN: 69 690 437 239
Email: hello@hypajump.ai
Website: hypajump.ai
Address: Melbourne, Australia